Among the latest enhancements in technology it's possible to highlight multi-touch interface as the most widely accepted as innovative. It started a lot of time ago, near the 80's, but it's been through Job's iPhone since it got hit by mainstream public and media. Nowadays every single device, from mobile phones to laptops, is implementing multi-touch interfaces in some way. Is there anything to learn from this, as said by Nintendo, Touch Generation?

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Designing a product that connect with users is the cornerstone of the whole User Experience field. It means that features and quality are no longer the only required aspects to succeed, it's more about connecting to underlying emotions and desires, fears and hopes, connecting with the real persona behind. The term product is wide-open used here, so it doesn't only refer to a physical tangible product but also to software, webs, design, brands and even individuals. In this product context, how to arise a higher and deeper connection is, actually, occupying most of my thinking. So, are there any tips to help increase this kind of emotional connection?

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I've been thinking about how we, engineers and computer related people, design products and software. Usually we have what we think are great ideas, we tend to create create a kind of business strategy and then start developing. Usually, when things has gone this far we almost have a prototype or design to show off and start a process to enhance interaction and improve usability. In terms of thinking about a new product (let it be software, a book, a drawing or anything we can create) we should always think on the users and how will they really be using product. It's not only much smarter than simply adapting users to the product, it's a matter of simplifying the experience so learning is not required to use it.

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Next week I'll be speaking at an special event organized by the CLM.NET User Group held in the context of the Quijote Party 2008 in Albacete, Castilla La Mancha.

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